The Challenge: Managing Multiple Stakeholders in a Growing VoIP Business
In today’s VoIP economy, you're not just managing traffic — you’re managing relationships.
Clients expect transparency, control, and real-time reporting.
Vendors demand accuracy, timely settlements, and routing insights.
Agents need tools to generate leads, monitor performance, and collaborate on deals.
Without an integrated system, managing these groups requires multiple tools, manual reconciliation, and constant coordination. This leads to cost overruns, inefficiencies, and slower growth.
🚀 The Solution: Class 4 Fusion’s All-in-One Portal System
DeNovoLab’s Class 4 Fusion is a fully integrated VoIP Class 4 switching platform — but it goes far beyond switching. It gives you three powerful, fully automated portals that bring order to your telecom ecosystem:
Client Portal
Vendor Portal
Agent Portal
Each portal is designed to automate tasks, streamline collaboration, and reduce operational load — all while being fully customizable and secure.
🔍 Let’s Break It Down: Portal by Portal
🔐 1️⃣ The Client Portal: Empower Your Customers
No more endless support tickets or emailed spreadsheets. Class 4 Fusion’s Client Portal gives your clients real-time access to the tools and insights they need:
✅ Traffic Monitoring – View concurrent calls, routes, and usage
✅ Billing & Invoicing – Auto-generated bills, payment logs, and downloadable PDFs
✅ Call Analytics – CDRs with filtering, QoS reports, and success/failure rates
✅ Support Ticketing – Submit issues and track resolution in-platform
💡 Business Benefit: Save time on customer support, increase transparency, and deliver enterprise-grade self-service.
🔗 2️⃣ The Vendor Portal: Optimize Your Carrier Partnerships
Carriers are your lifeline — and managing rate decks, routing, and reconciliation manually is a fast track to chaos. Class 4 Fusion’s Vendor Portal provides:
✅ Rate Uploads & Auto Routing – Accept and integrate vendor rate decks in seconds
✅ Performance Monitoring – ASR, ACD, PDD, and volume dashboards
✅ Settlement Tools – Auto-calculate vendor invoices and payment cycles
✅ Real-Time Failover Logs – Instantly troubleshoot call delivery issues
💡 Business Benefit: Minimize disputes, ensure compliance, and automate reconciliation with your upstream providers.
🧑💼 3️⃣ The Agent Portal: Scale Your Sales & Partner Operations
Whether you're running an internal sales team or a global affiliate network, the Agent Portal provides each partner with their own dashboard:
✅ Lead Management – Assign, track, and manage inbound and outbound leads
✅ Commission Tracking – Auto-calculate and visualize earnings
✅ Activity Dashboard – See real-time call flow from referred clients
✅ Self-Onboarding – New agents can set up and access resources without admin overhead
💡 Business Benefit: Expand your reach with zero friction and total transparency.
🔄 Unified Experience Across All Portals
While each portal is customized to its user type, they all share the same backend — meaning:
🔁 No data duplication
🔒 Role-based permissions and access control
📈 Centralized analytics across all users
🔧 Full API integration with your CRM or billing stack
🛡️ Security & Compliance Built In
Class 4 Fusion’s portal system includes:
2FA Authentication
Granular Role Management
Audit Trails for Every Action
Secure APIs for External Tools
Compliance with industry standards like STIR/SHAKEN, GDPR, and VoIP anti-fraud protocols comes standard — ensuring your VoIP business is both fast and trustworthy.
📊 Real-World Results from Class 4 Fusion Users
🗂️ A wholesale VoIP business managing over 200 clients saw:
65% reduction in manual workload
3x faster onboarding time
Zero billing discrepancies since automation
🎯 Conclusion: A Single Platform, Infinite Possibilities
When you manage clients, vendors, and agents from a centralized interface, everything accelerates:
✅ Revenue
✅ Response times
✅ Partner satisfaction
✅ Operational efficiency
🚀 Ready to Automate Your VoIP Stakeholder Management?
💡 Start today with 500 FREE ports on DeNovoLab’s Class 4 Fusion. Bring automation, control, and scalability to every part of your VoIP operation.
👉 Visit www.denovolab.com to schedule a demo or claim your free ports now!
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