Key Functions to consider when shopping for Denovolab's Class 4 fusion switch - DeNoVoLab News

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Thursday, May 4, 2023

Key Functions to consider when shopping for Denovolab's Class 4 fusion switch




When shopping for a Class 4 switch, it's important to consider the following key functions:


    • Termination and origination: Look for a switch that supports both termination and origination traffic to handle incoming and outgoing calls efficiently.

    • Call routing and management: Ensure that the switch offers robust call routing and management features, including auto-routing, routing based on least cost or quality, and load balancing across multiple gateways.

    • Billing and invoicing: Look for a switch with integrated billing and invoicing functionality to streamline your billing process and reduce the risk of errors.

    • Security: Choose a switch that offers advanced security features, such as encryption and firewalls, to protect your network and data from cyber threats.

    • Analytics and reporting: Look for a switch that provides detailed analytics and reporting tools to help you track call volumes, quality, and other metrics to improve your business performance.

    • Scalability: Choose a switch that can easily scale up or down to accommodate your business growth and changing needs.

    • Integration with third-party systems: Ensure that the switch can integrate with other third-party systems, such as customer relationship management (CRM) software, to enable seamless communication and data exchange.

    • When it comes to call routing and Quality of Service (QoS), DENOVOLAB's Class 4 Fusion Switch offers advanced capabilities that can help your business deliver high-quality voice calls with efficient routing.


The Class 4 Fusion Switch provides multiple call routing options, including auto-routing, least-cost routing, and load balancing across multiple gateways. This allows your business to route calls based on factors such as cost, quality, and location, ensuring that calls are delivered efficiently to the most appropriate destination.


In addition to call routing, the Class 4 Fusion Switch offers advanced QoS capabilities that prioritize voice traffic over other types of traffic, such as data or video, to minimize delays and packet loss and maintain high-quality call connections.


The Class 4 Fusion Switch also includes real-time monitoring and management of call quality, providing your business with the tools to quickly detect and troubleshoot any quality issues that may arise. Additionally, built-in reporting and analytics tools enable your business to track and analyze call quality metrics over time, allowing you to identify trends and make data-driven decisions to improve your business performance.


Finally, the Class 4 Fusion Switch is designed to integrate with other systems and applications, such as Quality Management Systems (QMS), to streamline quality control processes and ensure that your business is delivering high-quality voice calls to your customers.


Overall, DENOVOLAB's Class 4 Fusion Switch offers robust call routing and QoS capabilities that can help your business deliver high-quality voice calls with efficient routing, while providing the tools to monitor and manage call quality in real-time and make data-driven decisions to improve your business performance.



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